Meetings one after another? Several cases to take on? A lot of e-mails to deal with? As a manager, one of your challenges is being able to handle the volume of information that you receive every day. Your efficiency and rapidity will be largely dependant on your capacity to process this information and extract the relevant parts. Better format, analyse and memorise are key-factors to daily success and will be dealt with in the training programme. In the same way, e-mail has become one of the main means of communication in companies, but if poorly managed it can lead to serious individual and collective setbacks. This programme gives you an overview on better understanding the characteristics of communication by e-mail.
