What is a manager today? Or, what should a manager be? A manager is not so much a person who possesses technical expertise but rather one who knows how to get others to work together with performance considerations in mind. Managers are not so much "doers" as people who know how to ger things dne and how to implement change in the heart of their team. To be manager today, you must understand the basic principles of human psychology and be armed with the methods to trigger and support change.This highly original training programme is based on a simple observations: it's mostly the perceptions of individuals of their work and environment that prevent them from acquiring efficient behavioural patterns and from adopting change. And it's by making the individuals evolve and become aware of these peceptions that will help them to achieve sustainable progress. An introduction to the principles of coaching, crucial for all those who are convinced that "change doesn't operate by decree".
